Legal & policies

Terms of Use

1. Who we are

This website is operated by [Legal entity name, e.g. The Cousins Media Ltd], a company registered in [England and Wales] under company number [00000000], registered office [address] ("The Cousins", "we", "us"). Contact: [hello@thecousinstalkshow.com].

2. Using this site

By using this website you agree to these terms. If you don't agree, please don't use the site. We may update these terms from time to time; the version on this page at the time you use the site applies.

3. Our content

All episodes, video, audio, photography, logos, artwork, text and graphics on this site and our channels are owned by or licensed to us and are protected by copyright and trade mark law. You may watch, listen and share links for personal, non-commercial use. You must not copy, re-upload, edit, sell, scrape, or use our content or names (including to train AI models) without our written permission. Short clips may be shared with credit and a link back, in line with fair dealing.

4. Your content

If you send us questions, messages, voice notes or comments, you confirm you have the right to share them and give us a free, worldwide, non-exclusive licence to read, use and broadcast them (anonymously unless you agree otherwise) on the show and our channels. Please don't send us anything confidential about other people.

5. Acceptable use

• No unlawful, abusive, hateful, harassing or discriminatory behaviour.
• No attempts to hack, overload or interfere with the site, or to access areas you're not authorised to use.
• No spam, malware or automated scraping.

6. Third-party links

We link to platforms such as YouTube, Spotify, Apple Podcasts, Instagram, TikTok and Patreon. Those services have their own terms and privacy policies and we aren't responsible for them.

7. Liability

The site is provided "as is". We work to keep it accurate and available but don't guarantee it will always be error-free or uninterrupted. Nothing in these terms limits liability that can't be limited by law, including for death or personal injury caused by negligence, or fraud. Otherwise, we're not liable for indirect or consequential loss arising from your use of the site.

8. Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK you may also bring proceedings in your local courts.

Privacy Policy

We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR). [Legal entity name] is the data controller. ICO registration number: [ZA000000].

What we collect and why

Passwords & security

Lounge passwords are never stored in plain text — they're protected with a strong one-way hash (scrypt). Access is via secure, HTTP-only session cookies. We never ask for your Patreon password; payments are handled entirely by Patreon.

Who we share data with

Only trusted processors who help us run the show, under contract: our website host [host name], email provider [e.g. Mailchimp / ConvertKit], and Patreon (for membership checks). Embedded players (YouTube, Spotify, Apple) only load if you allow embedded media. We never sell your data. Some providers may process data outside the UK; where they do, we rely on UK adequacy regulations or the International Data Transfer Agreement/Addendum.

Your rights

You can ask to access, correct, delete, restrict or port your data, object to processing, or withdraw consent at any time — email [privacy@thecousinstalkshow.com]. We'll respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113.

Children

This site isn't directed at children under 13, and the Lounge is for over-18s only. We don't knowingly collect children's data.

Cookie Policy

Cookies are small files saved on your device. We only use non-essential cookies with your consent, which you can change at any time using Cookie settings.

You can also block or delete cookies in your browser settings; some features (like the Lounge) won't work without essential cookies.

Membership Terms — The Private Lounge

1. Eligibility & approval

The Lounge is for active Patreon supporters of The Cousins Talk Show who are 18 or over. Creating an account sends a request; access is granted only after we manually approve it. We may decline or remove access at our discretion, for example if your Patreon membership ends or these terms are broken.

2. Payments, cancellation & refunds

All payments, billing, cancellations and refunds are handled by Patreon under Patreon's terms. Cancelling your Patreon membership will end Lounge access at the end of your paid period. Your statutory rights as a consumer are not affected.

3. Your account

Your login is personal to you. Keep your password secure and don't share your account. Tell us straight away if you think someone else has accessed it.

4. Members-only content

Lounge content is licensed to you for personal viewing only. You must not download, screen-record, re-upload, share links to, or publish members-only content or conversations from the Lounge. Breaches may lead to immediate removal and, where appropriate, legal action.

5. Changes

We may change, pause or stop the Lounge or its perks. If we make a significant change we'll let members know in advance where we reasonably can.

Community Guidelines

We're a family — and like any family, we have house rules. These apply across our comments, DMs, live hangouts and the Lounge.

• Be kind. Debate the topic, not the person. No bullying, harassment, hate speech, or discrimination of any kind.
• Respect privacy. Don't share personal details about yourself or others, and don't name people in your stories.
• Keep it in the family. What's shared in the Lounge stays in the Lounge.
• No spam or self-promo without our OK.
• Look after yourself. We talk about real life, but we're not professionals. If you're struggling, please reach out to someone you trust or Samaritans on 116 123 (free, 24/7, UK & ROI).

We may remove content and restrict access for anyone who breaks these guidelines.

Disclaimer & Advertising

The Cousins Talk Show is for entertainment. Views expressed by hosts and guests are their own and do not constitute medical, legal, financial, relationship or any other professional advice. Always seek advice from a qualified professional about your circumstances.

Guests' views are their own and don't necessarily reflect ours. We may discuss public figures and current events based on publicly available information.

Ads, sponsorships & affiliate links

In line with the CAP Code, ASA guidance and the Digital Markets, Competition and Consumers Act 2024, we clearly label paid partnerships, sponsored segments, gifted items and affiliate links (e.g. "Ad", "Sponsored", "Affiliate link"). If you buy through an affiliate link we may earn a commission at no extra cost to you.

Accessibility Statement

We want everyone to be able to enjoy the show. This site aims to meet WCAG 2.2 level AA. It supports keyboard navigation, screen readers, visible focus states, descriptive alt text and the "reduce motion" setting on your device, which turns off animations.

Where available, we provide captions on video episodes and transcripts on request. If anything on the site doesn't work for you, please email [hello@thecousinstalkshow.com] and we'll do our best to help.